What people are saying

Had someone hack into my account I had someone get into my account from Russia and spend 200$ on robux, I went to my bank to dispute the charge but in the process lose my account that I have spent 1000+ on for ever, my life feels meaningless now I’ve wasted years of my life on that account and for what, just to lose it in a instant what a way to say love your money but you can get screwed.

Got perma banned after bank chargeback, I need help So i got banned for apparent 'fradulent activity' after chargeback, i have submitted numerous appeals but roblox just said they didnt have any 'information' about my concern and they can't 'help' me regarding my issue. pls help me i need it. 5 days left pls help.

@user go fuck yourself how come you FORCE a refund and I get TERMINATED for it???? called my bank thinking they did it but it was you fucks??? genuinely get your act straight #robloxㅤ

got banned for the thing i didnt do my 8yrs old account was banned due to "refunding", my account was hacked and some hackers bought robux with my card and transfering them to their accounts, is there any way i can get my account unbanned i cant lose this account

I got perma-banned for chargebacking a purchase I didn't make So one day I got hacked into my Roblox account, and the apparent hacker used my saved credit card to buy 2000 robux and then spend it on some gamepasses that might as well just be donations to their friends. So I removed my credit card from my account to prevent this from happening again and chargebacked the purchases I didn't make, but the thing is the gamepasses were still there, purchased and in my inventory, which led to Roblox…

They would gust banned me… @user I was charged twice more than once and just wanted a refund.

Tried to appeal but it didnt work, Fraudulent activity it says :(( I dont remember buying anything at that hour

Here are some images:

Here’s a screenshot of my ban.

Roblox permanently banned my account over a chargeback — any advice for getting a human to actually look at it?

Hello ive been on Roblox for nearly 10 years and ive spent thousands of dollars on the game. Recently my account was compromised and they spent nearly 100 dollars on Robux and then transferred it to different accounts. The first thing i did when i saw this was call roblox's support phone number. That phone number then sent me to there support form which sent me to there AI Support bot. The support bot told me i should go through my bank inorder to get this issue fixed. I originally received an…

Banned for no reason So I got banned for Repeated refund Request but I never refunded anything. I have spent over $300 on this account. My bank didn’t refund or send an alert so this can’t be true. How can I get my account or money back? I sent an appeal but I’m seeing everywhere that I’m cooked.

Account banned for ‘Repeated Refund Requests’ after refunding a charge made by a hacker I got a notification that I was charged $50 from roblox and when i checked my email, I saw that there was a login from a location on the west cost of the US (I live in the east coast). I quickly signed them out, changed my password, and turned on 2FA (cause it wasn’t on to begin with for some reason). I went to roblox support to see If I can get a refund on this charge so I talked to the support bot. After…

Any way to talk to a live person through support? For context: I was paying for Roblox Plus through the Google Play store and canceled it before a new payment was due. The morning after, they still charged my account. I reported it to Google and they refunded me because.. well I shouldn’t have been charged. I got told by one of their customer support agents that it was just an error in the app and completely on them. About 20 minutes I open Roblox and I see that I’ve been “suspended” for 7 d…

Hey, it’s me again. Remember me from the post with the changed date of birth? Well, I got news. I contacted Roblox support like I was told to, stated my issue about my hacked roblox account and even mentioned 200 robux being stolen from me. I waited for a response and gave them the screenshot evidence they asked for. All was going well, got my credit back for my stolen 200 robux and closed the app. I randomly logged on at like 2 in the morning And found out that I’ve been permanently banned. I…

I need help with advice if someone knows what to do Hello on everyone, it will be a long story but I will try to tell it as short as possible. I got hacked on 07/09 cause of usage of mine cookie link which grants free enter without any problems to account. That person who hacked into my account used my connected card to buy robux (5250 if being detailed) and then spread on his comrades or some other accounts as soon as he had time. I logged him out of session as soon as I saw what’s going on a…

banned on roblox for a refund… is there anything i can do?? when I was at school my friend offered to buy me 1000 robux ($13.99) as a gift and of course i accepted it, but when i got home it turns out he refunded the payment just to get me banned and he’s refusing to give me any info of anything that could help me to get unbanned. I don’t even know what i did for him to do this to me, i always gave him food and sometimes we would hangout and i would pay for everything i already tried appeali…

Random warn? Did anybody else receive this random warning? I never requested a refund on anything but it went back to my card

@user @user My 10-year account ([username]) was permanently terminated over ONE chargeback caused by an honest family misunderstanding. I accidentally used my mom’s saved card thinking it was mine, and she has confirmed this to Roblox. Can a real human review it?

How did u get unbanned? Its been 5 days since my appeal request and still nothing

Is there a point to keep on trying anymore? For context I got banned on my 10+ year old account after my bank flagged a purchase as fraud and automatically tried to refund the purchase, but I had already spent the Robux at that point. Since June 20th I’ve been constantly sending appeals asking for a one-time reinstatement and telling what happened. Now I’ve gotten a new message and I wonder if it’s basically telling me they’re not going to do anything anymore. Anyone have any advice? I hate Ro…

Banned by a hacker using MY card to spend on robux. Oh boy, I've sent an appeal about the situation, i had to chargeback since they spent like £15 worth of Robux and Roblox Plus. Can't believe I'm getting in trouble for something I didn't do

I was banned off of roblox wrongfully. The system flagged me for a "Fraudulent charge" when on the date given (5/16/2026) I was in Arizona on vacation FAR away from my computer. This leads me to believe I was hacked. My hands are shaking as I'm typing this. #roblox

Banned for “Repeated Refund Request” I was banned 4 months ago and tried to write an appeal, it just got auto denied by ai but my hope is still not gone, i stumpled across someon who said keep trying and ask for a Human, ive started trying agian but only getting those stupid ai responses and when they ask how i would rate their support 1-5 i explained my sitiuation there and was met with another ai shit all over again, anyone know any tips? I know its been 4 months but EU user have up to 6 mon…