Roblox bans posted by the community, newest first.
Showing 49–72 of 169 posts · Repeated Refund Requests
Banned because i asked for a refund. i asked for a refund because pf a puchase of $34 that was being made because i was hacked. they sent me a text that the refund was approved but later i get into my account it says i was banned, i genuinely do not understand this. and is there a way to really get in contact with a human moderator and not a bot?
Banned because i asked for a refund I just found out that I have been banned from Roblox because I requested a refund twice for €23.99 worth of Robux that were purchased as a result of my account being hacked. I have already secured my account and submitted a refund request. After receiving no response for several days, I submitted another request yesterday through a phone call because I was getting worried. Then today, about 5–10 minutes ago, I was banned at the exact same time that the refu…
So, I got banned for “Repeated Refund Requests” even though they were unauthorized charges made on my account that I didn’t spend at all and reported it within the same day. I’m not 100% sure if this is a permanent ban or not but i’m assuming so based off what I’ve seen on these threads? Where do I begin. I’m sitting down with my cousin while on catalogue looking at different outfits we created. Some time passes and I see that my 500 robux is missing that i’d purchased ( i also did the new ro…
It feels like I got banned for getting hacked :T ​ ​ Hi! Earlier this summer, about a month or so ago, I got an email receipt for $20 worth of Robux. This confused me because I did not purchase any robux and none showed up in my account. So, I did what any person does and contacted Robux for help. It said my account had made the transaction and it showed up on my card, but I did not actually make the purchase. ​ ​ They went through the process with me and I go…
Fraud ban As you can see I got banned yesterday for fraudulent activity, my account got hacked and compromised due to my pc getting compromised. I have already sent an appeal to roblox but i’m worried that nothing will happen, is there anything more I can do? I didn’t so anything to cause a refund, I contacted my bank and got a refund regardless. Thanks
Unfair ban over unauthorized charges, why am I being punished? On June 2nd, I had talked to someone that wanted me to join their Roblox group. I did not join it and scanned the link for malicious intent, and every scan came back positive as a harmful link. I informed the person that told me to join, and they seemed surprised. I guess within a couple hours of that, the 12 robux I had in my account was gone, which I didn't care about. I removed my debit card from my account in case and added eve…
Help! Ps: will they ever respond to the appeal??? So uhh this is embarrassing. I got my account banned for apparently filing too many refund claims, even though I didn't find any. Back context my brother bought me robuxs a few days ago but turns out he charged my sister's account instead of his account so my sister filed an appeal thinking her account got hacked but it didn't and now my account is banned. I submitted an appeal to Roblox, but I don't think they're gonna respond, cause I've seen…
refund warning hi i was wondering if this has happened to anyone else, to be honest i dont really read the guidelines but i basically tried out the free roblox premium for a month and i forgot to cancel it before it renewed so i appealed for a refund, i only did it once but a day later i got a this warning. im a bit confused on what i did wrong
Banned for Unauthorized Purchase I play Roblox on my PC frequently. Unfortunately I recently experienced a cyber attack and it seemed like the attacker attached himself onto my PC. Said attacker bought $100 worth of Robux, which of course was completely unauthorized. I sent a request for a refund on the Robux purchased to Roblox Support, and they sent me a confirmation that my card would be refunded and my account would be under moderation. I accepted the fact that moderation would be in orde…
What should I say when calling Roblox support to get my child’s account back after refund chargebacks
How long am I banned for??
I just got banned on my Roblox account for something that happened last year💔 I can’t see more information nor do I remember what even happened😭 #help #roblox #appealed #shocked #clueless #lost #whatdidido #imsorry #iwantmyaccountback #HELP
Hello i need help figuring out if my ban is completely fixable or not I'm literally about to give up, So recently I've gotten my account banned for "Potentially Fraudulent activity" And let me explain how it happened... So a while back I tried buying robux with a Mastercard gift card, now a few days later the gift card got refunded but it remained with the exact balance that i used to pay for 2 500R options, but I got banned because in the middle of the night i tried buying robux with the c…
I was banned for asking for a refund and they wont send me a repayment path, any tips to get it back? \*note i am NOT asking for anyone here to unban my account I'm adding context so people can give me suggestions\* Yeah so i was banned a little bit ago and I've been working my but off to try to get it back and i was looking thru my banking app and noticed i was charged 3 times for something when i only bought 2, so i requested a refund for it to not work and the ai bot stopping after i gave i…
Roblox Warning (Refunded Roblox Plus) hii! I only asked once for a refund but I got tagged as “repeated refund requests”, I was confused so I told my bf about it and he got mad at me for asking for a refund instead of waiting it out. so what happened was I helped my bf with his alt account to get the free roblox plus thingy subsciption that’s 1month free for accounts that havent bought robux. he accidentally send his alt instead of his main robux. i switched my account and logged into his…
Google Play and Banned Account Okay so I had given my cousin my Roblox, and they had accidently purchased Roblox Plus. I had gone through Google Play to get a refund like most services allow for refund request, and it went through. After my refund request (the refund had not gone through until 3am or something) I got this message. So now I don't know if it's 7 days or forever from the email. I'm so dissapointed as I literally didn't know that was a rule I guess? I had to find it on Roblox w…
What now? This is a very infuriating situation I've had today and I'm wondering what I can do. Today, Roblox had **automatically** charged my account with $30 USD total without my authorization. My account wasn't compromised, nor was Roblox even open on my desktop or phone. They had charged me automatically without my permission whatsoever. I contact Roblox support, and while I was told I got my refund, my account was seemingly banned from it. This is incredibly infuriating and disheartenin…
Help with my account banned My account got banned, i need help getting it back i know why my bank thought that me purchasing robux was suspecious so they limited my card and reverted the transactions without my consent and i have proof i only learned this today, is it over for me or if i try to contact roblox support with the screenshots i'll be able to get unbanned on all of the accounts? because i bought robux for me and my friends
My account got terminated for "Potential Fraud Activity" and "At least one purchase made by this account has been reported as disputed/unauthorized by the billing account holder." There's the text i sent for my second appeal: "Hello, I recently got my account terminated for allegedly disputing a payment I've made. I'm contacting you to clarify that I have not disputed anything and if I have I'd like more informations as to what I've done and that if needed I can provide evidence that I have…
This doesn't even make sense anymore I never submitted a refund request I was literally minding my business playing the game on the 9th of April and then this happen no warning no nothing I checked everything my account my email I haven't even bought anything since 13th of March if anyone knows how fix this please let me know because this is ridiculous I don't know about refunds in Roblox In fact I thought you you couldn't make a refund because that would go against the rules I've going throug…
Repeated refunds ban Earlier this week my laptop got hacked, and purchases were made of £35 in my Roblox account ([username] spent on game passes/ in game items sent to other players) and £200 on Amazon. I contacted my bank as they had my card details to let them know I was a victim of fraud and what to do. They told me they would sort it out. I, however, did NOT know that this was against Roblox ToS. It seems like an insane rule, protecting myself from Fraud but okay.. I contacted Rob…
I was banned after getting a refund So I don’t share my information with literally anyone that I don’t know in real life and I will delete messages if I need my friend to do something for me that I can’t do so on April 16 at around 1:30 in the morning, I got a Spanish notification I was hacked. I’m in to shut them out but they did spend $100. I filed a support claim to dispute the charges. They did give me my refund back but they banned me in the process for seven days. I feel like this is unf…
My bank got my 12 year account banned and Roblox refuses to unban me even though I was scammed This sounds like a wild story, but I'm being 100% honest: I purchased $20 worth of Robux and spent some of it to buy something in a game. The next day, I found out my card had been compromised and someone had access to the details, in which they managed to pull off a large amount of online purchases. I was about to go on a trip, and they fully drained my account, so I called the bank and asked them t…
My card was stolen and used fraudulently. They banned my account. I just got permanently banned for getting a refund on multiple fraudulent transactions. I submitted a refund request for six payments totalling about £85, and they banned the account associated with the email, even though it had absolutely nothing to do with the payments. My card was stolen.